Mangopay Api Status

Mangopay.com API

All Systems Operational

Production Operational

MANGOPAY Production API Operational

MANGOPAY Production Dashboard Operational

MANGOPAY Reporting Operational

MANGOPAY Documentation Operational

Hosting service Operational

SWIFT brick Operational

PSP brick Operational

Sandbox Operational

MANGOPAY Sandbox API Operational

MANGOPAY Sandbox Dashboard Operational

MANGOPAY Test Cards on Sandbox environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2019

No incidents reported today.

Jun 24, 2019

[Production/Sandbox] global peering issue in Europe

Resolved - This incident has been resolved.
Jun 24, 16:11 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 14:38 CEST

Update - It's a Cloudflare issue, Cloudflare is currently fixing the issue
Jun 24, 14:30 CEST

Update - We have put in place a temporary solution to reduce the ongoing peering anomalies but the incident is still on going. We keep you updated.
Jun 24, 14:05 CEST

Identified - The issue has been identified and a fix is being implemented.
Jun 24, 13:06 CEST

Update - We are continuing to monitor for any further issues.
Jun 24, 13:04 CEST

Monitoring - You may have some problems when trying to access the API and the dashboard. This is due to a peering issue in Europe. We keep you update as soon as we get any news.
• Who is affected: Anyone might be affected on PRODUCTION environment.
• Date: From 10:35am UTC
Jun 24, 13:03 CEST

[Production] Disturbance on Payins and PreAuths (PSP brick)

Resolved - You might have faced some PSP Technical error the 23.06.2019 between 01:49am and 02:45am UTC. This is due to a connection issue to the PSP brick

• Who were affected: Anyone on PRODUCTION environment.
• Date: The 23.06.2019 between 01:49am and 02:45am UTC
Jun 24, 12:49 CEST

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019

[Production] Disturbance on Payins and PreAuths (PSP brick)

Resolved - This incident has been resolved.
Jun 19, 23:36 CEST

Update - We do confirm, it's a major peering issue.
Jun 19, 22:43 CEST

Monitoring - It seems to be a network issue. Back to normal since 08:20pm We are still investigating (with our PSP and hosting provider).
Jun 19, 22:34 CEST

Investigating - We noticed at 07:20pm (UTC) an incident of 7 minutes on PSP brick that impacted PAYINS and PreAuths and once again since 07:42 (ongoing). You might have high refusal rates for cards payments.
• Who were affected: Anyone on PRODUCTION environment.
• Date: From 07:20pm to 07:27pm UTC and since 07:43 UTC
Jun 19, 21:59 CEST

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

[Production] Slowness and timeout on Direct Payins and Transfers creation

Resolved - • Issue: You might have had some timeouts or long response times on the API calls: POST /transfers and /payins/card/direct. This was due to the request optimisation module.
• Who is affected: Anyone on PRODUCTION environment
• Date: From 10:30am UTC to 10:43am UTC
Jun 12, 14:37 CEST

Jun 11, 2019

[Production] Disturbance on BankAccount registration

Resolved - This incident has been resolved.
Jun 11, 14:02 CEST

Investigating - • Issue: The SWIFT service that manages the BIC currently has a disturbance. You may receive an HTTP 504 error on the API call POST /BankAccounts/IBAN (IBAN BankAccount creation)
• Who were affected: Anyone on PRODUCTION environment.
• Date: From 08:17am UTC
Jun 11, 10:41 CEST