Mangopay.com API
Investigating - • Issue: You might have encountered some delays on the KYC documents validation. The investigations are ongoing.

• Who is affected: Anyone on the PRODUCTION environment.
Jun 30, 15:48 CEST
Production Degraded Performance
90 days ago
100.0 % uptime
Today
MANGOPAY Production API ? Operational
MANGOPAY Production Dashboard ? Operational
MANGOPAY Reporting ? Operational
MANGOPAY Documentation ? Operational
Hosting service Operational
SWIFT brick ? Operational
PSP brick Operational
3DSecure brick ? Operational
KYC brick Degraded Performance
90 days ago
100.0 % uptime
Today
Acquiring bank's authorization server Operational
90 days ago
100.0 % uptime
Today
External incident Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
MANGOPAY Sandbox API ? Operational
MANGOPAY Sandbox Dashboard ? Operational
MANGOPAY Test Cards on Sandbox environment ? Operational
PSP brick Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 7, 2020

No incidents reported today.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - • Issue: You might have encountered some errors 500 between 06:21am and 06:26am UTC. This was due to database issue. This issue is now resolved.
• Who were affected: Anyone on the PRODUCTION environment.
Jul 2, 10:37 CEST
Jul 1, 2020
Resolved - This incident has been resolved.
Jul 1, 11:04 CEST
Investigating - You might have encountered some errors on payins between 10:00pm and 10:09pm UTC. This issue is due to an unavailability of our PSP during this period. This incident is now resolved.

• Who is affected: Anyone might be affected on PRODUCTION environment
Jul 1, 10:54 CEST
Jun 30, 2020
Resolved - This incident has been resolved.
Jun 30, 19:23 CEST
Investigating - • Issue: You may encounter an error when trying to acces the tokenisation URL https://homologation-webpayment.payline.com/webpayment/getToken.
Our PSP is investigating
Jun 30, 12:15 CEST
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020
Resolved - This incident has been resolved.
Jun 23, 16:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 15:47 CEST
Investigating - • Issue: You might have some errors on payins with IDEAL mean of payment on PRODUCTION since 11:30am UTC. On the iDeal portal you have an error when you choose the bank. We are investigating.

• Who is affected: Anyone on PRODUCTION environment using iDeal MOP
Jun 23, 14:58 CEST
Resolved - This incident has been resolved.
Jun 23, 10:20 CEST
Monitoring - • Issue: You might have encountered errors "Bank technical error" on payins no 3DS between 06:00am and 07:20am UTC. This issue is due to an issue between the PSP brick and the acquiring bank's authorization server. A fix was deployed we are monitoring.

• Who is affected: Anyone on PRODUCTION environment
Jun 23, 09:55 CEST