Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 21:21 CET
Investigating - You may have somes "PSP Technical error" errors again on card transactions (Payins and PreAuths), our PSP is investigating this problem.
Jan 23, 14:57 CET
Monitoring - You might have encountered some "PSP technical error" errors on card transactions (Payins and PreAuths) between 09:10am UTC and 09:12am UTC. A fix has been implemented and we are monitoring.
Jan 23, 10:57 CET
Production
Operational
MANGOPAY Production API
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Operational
MANGOPAY Production Dashboard
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Operational
MANGOPAY Reporting
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Operational
MANGOPAY Documentation
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Operational
Hosting service
Operational
SWIFT brick
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Operational
PSP brick
Operational
3DSecure brick
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Operational
Sandbox
Operational
MANGOPAY Sandbox API
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Operational
MANGOPAY Sandbox Dashboard
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Operational
MANGOPAY Test Cards on Sandbox environment
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Operational
Resolved -
You might have encountered some "PSP technical error" errors on card transactions (Payins and PreAuths) between 06:34am UTC and 06:49am UTC. This problem has been fixed.
Jan 23, 09:43 CET
Resolved -
This incident has been resolved.
Jan 22, 14:25 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 22, 10:38 CET
Identified -
• Issue: We are experiencing issues with the PSP brick. You might have some errors and slowness on direct payins on PRODUCTION since 08:50am UTC. • Who were affected: Anyone on the PRODUCTION environment.
Jan 22, 10:19 CET
Resolved -
• Issue: you might have encountered some delays on the users KYC validation. The issue has been identified and fixed and the behavior is now back to normal. • Who were affected: Anyone on the PRODUCTION environment
Jan 14, 19:19 CET
Resolved -
This incident has been resolved.
Jan 10, 17:43 CET
Monitoring -
• Issue: We experienced issues with the PSP brick. You might have some errors on direct payins . The incident has been fixed. We are monitoring.
• Who were affected: Anyone on the SANDBOX environment.
Jan 10, 15:29 CET