Mangopay Api Status

Mangopay.com API

All Systems Operational

Production Operational

MANGOPAY Production API Operational

MANGOPAY Production Dashboard Operational

MANGOPAY Reporting Operational

MANGOPAY Documentation Operational

Hosting service Operational

SWIFT brick Operational

PSP brick Operational

3DSecure brick Operational

Sandbox Operational

MANGOPAY Sandbox API Operational

MANGOPAY Sandbox Dashboard Operational

MANGOPAY Test Cards on Sandbox environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Production] Maintenance on KYC engine Dec 10, 05:00-06:00 CET

• A one-hour maintenance is scheduled. During this maintenance the KYC endpoints will not be available and you might get some 504 errors.
• Who is concerned: Anyone on PRODUCTION environment.
• Date: December 10. From 4:00am UTC
Posted on Dec 6, 12:22 CET

Past Incidents

Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

[Production] Incident on Dashboard and SDKs

Resolved - This incident has been resolved.
Dec 5, 18:03 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 17:32 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 5, 12:10 CET

Investigating - • Issue: We have identified a problem on BankAccount calls on Dashboard and SDKs, the bankaccount object is not displayed after creation on the Dashboard and the GET calls on some SDKs are not available since 9:00am UTC .
Our teams are currently investigating.
• Who is affected: Anyone on the PRODUCTION environment
Dec 5, 11:57 CET

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

[PRODUCTION] Disturbance on payments (PSP brick)

Resolved - This incident has been resolved.
Nov 30, 12:16 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 16:14 CET

Investigating - • Issue: We are experiencing connexion issues between autorisation servers and the PSP brick. You might have some slowness and errors on payins and PreAuthorizations on PRODUCTION since 02:00pm UTC.
• Who were affected: Anyone on the PRODUCTION environment.
Nov 29, 15:19 CET

Nov 29, 2019

[Production] Disturbance on 3D secure payments

Resolved - This incident has been resolved.
Nov 29, 14:27 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 11:17 CET

Investigating - You might have some slowness and errors on 3DS transactions (Payins, PreAuths) since 09:02am UTC. This issue come from the 3DSecure authentication systems.

• Who is affected: Anyone on PRODUCTION environment.
Nov 29, 10:41 CET

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.