Mangopay.com API
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Production Operational
90 days ago
100.0 % uptime
Today
MANGOPAY Production API ? Operational
MANGOPAY Production Dashboard ? Operational
MANGOPAY Reporting ? Operational
MANGOPAY Documentation ? Operational
Hosting service Operational
SWIFT brick ? Operational
PSP brick Operational
3DSecure brick ? Operational
KYC brick Operational
90 days ago
100.0 % uptime
Today
Acquiring bank's authorization server Operational
90 days ago
100.0 % uptime
Today
External incident Operational
90 days ago
100.0 % uptime
Today
Mangopay Hub Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
MANGOPAY Sandbox API ? Operational
MANGOPAY Sandbox Dashboard ? Operational
MANGOPAY Test Cards on Sandbox environment ? Operational
PSP brick Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
[PRODUCTION/SANDBOX] Delays on the reception of emails sent by MANGOPAY
Resolved - Since 8:00 PM UTC on 07/06/2021 until 8:40 AM UTC on 08/06/2021, you may have experience delays in the reception of emails sent by MANGOPAY for the following events:
- SEPA notifications
- Direct debit setup confirmations
- Upcoming direct debit payments
- Hook notification unreachable
- Dispute creations
- Production account activations
- Dashboard Password Resets
- Dashboard Invitation links

These disturbances were due to a problem with our transactional emails services and are now fixed.

Who is affected: Anyone on the PRODUCTION and SANDBOX environments
Jun 8, 08:45 UTC
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
[PRODUCTION] Scheduled API maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 12:03 UTC
Scheduled - A 30-minute maintenance is scheduled on Thursday, June 3rd between 12:00 (noon) and 12:30 UTC.

During this maintenance, you may experience 500 errors. Total downtime will be limited to 30 seconds.

Who is affected: Anyone on PRODUCTION environment.
Jun 2, 17:13 UTC
Jun 2, 2021

No incidents reported.

Jun 1, 2021
[PRODUCTION] Disturbances on KYC IDENTITY PROOF documents
Resolved - This issue is confirmed to be resolved.
Jun 1, 14:14 UTC
Monitoring - We have successfully caught up on the processing of previously submitted documents.
Newly submitted documents are now being processed normally.
Jun 1, 13:09 UTC
Identified - The cause has been identified.
We are currently catching up on the pending documents, which will be processed shortly.

We are working on a fix to resume the processing of newly submitted documents.
Jun 1, 09:38 UTC
Investigating - You may encounter delays in the processing of IDENTITY PROOF documents submitted since yesterday 11:30 AM UTC.
We are currently investigating and will provide an update as soon as new information becomes available.

Who is affected: Anyone on PRODUCTION environment.
Jun 1, 08:23 UTC
May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

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