Mangopay.com API
All Systems Operational
Production Operational
MANGOPAY Production API ? Operational
MANGOPAY Production Dashboard ? Operational
MANGOPAY Reporting ? Operational
MANGOPAY Documentation ? Operational
Hosting service Operational
SWIFT brick ? Operational
PSP brick Operational
3DSecure brick ? Operational
Sandbox Operational
MANGOPAY Sandbox API ? Operational
MANGOPAY Sandbox Dashboard ? Operational
MANGOPAY Test Cards on Sandbox environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
• A one-hour maintenance is scheduled. During this maintenance the KYC endpoints will not be available and you might get some 504 errors.
• Who is concerned: Anyone on PRODUCTION environment.
• Date: December 10. From 4:00am UTC
Posted on Dec 6, 12:22 CET
Past Incidents
Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Resolved - This incident has been resolved.
Dec 5, 18:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 17:32 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 12:10 CET
Investigating - • Issue: We have identified a problem on BankAccount calls on Dashboard and SDKs, the bankaccount object is not displayed after creation on the Dashboard and the GET calls on some SDKs are not available since 9:00am UTC .
Our teams are currently investigating.
• Who is affected: Anyone on the PRODUCTION environment
Dec 5, 11:57 CET
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019
Resolved - This incident has been resolved.
Nov 30, 12:16 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 16:14 CET
Investigating - • Issue: We are experiencing connexion issues between autorisation servers and the PSP brick. You might have some slowness and errors on payins and PreAuthorizations on PRODUCTION since 02:00pm UTC.
• Who were affected: Anyone on the PRODUCTION environment.
Nov 29, 15:19 CET
Nov 29, 2019
Resolved - This incident has been resolved.
Nov 29, 14:27 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 11:17 CET
Investigating - You might have some slowness and errors on 3DS transactions (Payins, PreAuths) since 09:02am UTC. This issue come from the 3DSecure authentication systems.

• Who is affected: Anyone on PRODUCTION environment.
Nov 29, 10:41 CET
Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.