Mangopay.com API
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 21:21 CET
Investigating - You may have somes "PSP Technical error" errors again on card transactions (Payins and PreAuths), our PSP is investigating this problem.
Jan 23, 14:57 CET
Monitoring - You might have encountered some "PSP technical error" errors on card transactions (Payins and PreAuths) between 09:10am UTC and 09:12am UTC. A fix has been implemented and we are monitoring.
Jan 23, 10:57 CET
Production Operational
MANGOPAY Production API ? Operational
MANGOPAY Production Dashboard ? Operational
MANGOPAY Reporting ? Operational
MANGOPAY Documentation ? Operational
Hosting service Operational
SWIFT brick ? Operational
PSP brick Operational
3DSecure brick ? Operational
Sandbox Operational
MANGOPAY Sandbox API ? Operational
MANGOPAY Sandbox Dashboard ? Operational
MANGOPAY Test Cards on Sandbox environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2020
Resolved - You might have encountered some "PSP technical error" errors on card transactions (Payins and PreAuths) between 06:34am UTC and 06:49am UTC. This problem has been fixed.
Jan 23, 09:43 CET
Jan 22, 2020
Resolved - This incident has been resolved.
Jan 22, 14:25 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 10:38 CET
Identified - • Issue: We are experiencing issues with the PSP brick. You might have some errors and slowness on direct payins on PRODUCTION since 08:50am UTC.
• Who were affected: Anyone on the PRODUCTION environment.
Jan 22, 10:19 CET
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Resolved - • Issue: you might have encountered some delays on the users KYC validation. The issue has been identified and fixed and the behavior is now back to normal.
• Who were affected: Anyone on the PRODUCTION environment
Jan 14, 19:19 CET
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020
Resolved - This incident has been resolved.
Jan 10, 17:43 CET
Monitoring - • Issue: We experienced issues with the PSP brick. You might have some errors on direct payins . The incident has been fixed. We are monitoring.

• Who were affected: Anyone on the SANDBOX environment.
Jan 10, 15:29 CET
Jan 9, 2020

No incidents reported.