Resolved -
• Issue: You might have encountered some errors 500 between 06:21am and 06:26am UTC. This was due to database issue. This issue is now resolved. • Who were affected: Anyone on the PRODUCTION environment.
Jul 2, 10:37 CEST
Resolved -
This incident has been resolved.
Jul 1, 11:04 CEST
Investigating -
You might have encountered some errors on payins between 10:00pm and 10:09pm UTC. This issue is due to an unavailability of our PSP during this period. This incident is now resolved.
• Who is affected: Anyone might be affected on PRODUCTION environment
Jul 1, 10:54 CEST
Resolved -
This incident has been resolved.
Jun 23, 16:30 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 23, 15:47 CEST
Investigating -
• Issue: You might have some errors on payins with IDEAL mean of payment on PRODUCTION since 11:30am UTC. On the iDeal portal you have an error when you choose the bank. We are investigating.
• Who is affected: Anyone on PRODUCTION environment using iDeal MOP
Jun 23, 14:58 CEST
Resolved -
This incident has been resolved.
Jun 23, 10:20 CEST
Monitoring -
• Issue: You might have encountered errors "Bank technical error" on payins no 3DS between 06:00am and 07:20am UTC. This issue is due to an issue between the PSP brick and the acquiring bank's authorization server. A fix was deployed we are monitoring.
• Who is affected: Anyone on PRODUCTION environment
Jun 23, 09:55 CEST