Mangopay.com API
All Systems Operational
Production Operational
MANGOPAY Production API ? Operational
MANGOPAY Production Dashboard ? Operational
MANGOPAY Reporting ? Operational
MANGOPAY Documentation ? Operational
Hosting service Operational
SWIFT brick ? Operational
PSP brick Operational
Sandbox Operational
MANGOPAY Sandbox API ? Operational
MANGOPAY Sandbox Dashboard ? Operational
MANGOPAY Test Cards on Sandbox environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 15, 2019
Resolved - This incident has been resolved.
Oct 15, 01:25 CEST
Update - We are continuing to monitor for any further issues.
Oct 14, 15:53 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 15:53 CEST
Investigating - • Issue: You might be facing some errors (code: 500) or slow responses on your API calls, , in particular for transfer API calls since 01:21pm UTC. It is due to a database issue, and we are currently investigating.
• Who is affected: Anyone on the PRODUCTION environment.
Oct 14, 15:50 CEST
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Resolved - This incident has been resolved.
Oct 3, 00:12 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 18:56 CEST
Update - We are continuing to investigate this issue.
Oct 2, 18:27 CEST
Update - We are continuing to investigate this issue.
Oct 2, 15:59 CEST
Investigating - The issue occure again since 1:51pm UTC. We are investigating.
Oct 2, 15:59 CEST
Monitoring - • Issue: We experienced issues with the 3DS brick. You might have experienced some errors and slowness on 3DSecure service on PRODUCTION between 11:52am and 12:22am UTC. It is now resolved and we are monitoring.
• Who were affected: Anyone on the PRODUCTION environment.
Oct 2, 15:00 CEST
Oct 2, 2019
Resolved - This incident has been resolved.
Oct 2, 10:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 16:06 CEST
Investigating - • Issue: We experienced issues with the PSP brick. You might have some errors on payins on PRODUCTION since 12:45pm UTC.
• Who were affected: Anyone on the PRODUCTION environment.
Oct 1, 15:43 CEST
Oct 1, 2019
Resolved - • Issue: The SWIFT service that manages the BIC had a disturbance. You might have received an HTTP 504 error on the API call POST /BankAccounts/IBAN (IBAN BankAccount creation)
• Who were affected: Anyone on PRODUCTION environment.
• Date: Between 02:04pm and 02:18pm UTC
Oct 1, 16:36 CEST
Resolved - This incident has been resolved.
Oct 1, 15:44 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:05 CEST
Investigating - • Issue: We are experiencing issues with the 3DS brick. You might have some errors and slowness on 3DSecure service on PRODUCTION since 6:40am UTC. The investigation is ongoing.
• Who is affected: Anyone on the PRODUCTION environment.
Oct 1, 10:27 CEST