Resolved -
You may have experienced some slowness and errors "PSP technical error" on payments between 12:52pm and 1:20pm UTC. These disturbances were due to an incident with our PSP component. This incident is now resolved.
• Who were affected: Anyone on the PRODUCTION environment.
Jul 28, 15:45 CEST
Resolved -
This incident has been resolved.
Jul 28, 10:33 CEST
Identified -
• You may be experiencing some 500 errors (Internal Server Error) on several API calls since 4:00am UTC this morning (on Transfers, PayIns and Refunds creation). These disturbances are due to an incident with our database. We are currently investigating to solve this issue.
• Who were affected: Anyone on the PRODUCTION environment.
Jul 28, 09:06 CEST
Resolved -
This incident has been resolved.
Jul 27, 14:28 CEST
Monitoring -
You may have experienced some slowness and errors "PSP technical error" or "Authentication not available: do not benefit from liability shift" on direct payments between 9:36am and 9:44am UTC. These disturbances were due to an incident with our PSP component. We are monitoring.
• Who were affected: Anyone on the PRODUCTION environment.
Jul 27, 12:14 CEST