Mangopay.com API
All Systems Operational
Production Operational
MANGOPAY Production API ? Operational
MANGOPAY Production Dashboard ? Operational
MANGOPAY Reporting ? Operational
MANGOPAY Documentation ? Operational
Hosting service Operational
SWIFT brick ? Operational
PSP brick Operational
Sandbox Operational
MANGOPAY Sandbox API ? Operational
MANGOPAY Sandbox Dashboard ? Operational
MANGOPAY Test Cards on Sandbox environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2019

No incidents reported today.

Jun 24, 2019
Resolved - This incident has been resolved.
Jun 24, 16:11 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 14:38 CEST
Update - It's a Cloudflare issue, Cloudflare is currently fixing the issue
Jun 24, 14:30 CEST
Update - We have put in place a temporary solution to reduce the ongoing peering anomalies but the incident is still on going. We keep you updated.
Jun 24, 14:05 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 13:06 CEST
Update - We are continuing to monitor for any further issues.
Jun 24, 13:04 CEST
Monitoring - You may have some problems when trying to access the API and the dashboard. This is due to a peering issue in Europe. We keep you update as soon as we get any news.
• Who is affected: Anyone might be affected on PRODUCTION environment.
• Date: From 10:35am UTC
Jun 24, 13:03 CEST
Resolved - You might have faced some PSP Technical error the 23.06.2019 between 01:49am and 02:45am UTC. This is due to a connection issue to the PSP brick

• Who were affected: Anyone on PRODUCTION environment.
• Date: The 23.06.2019 between 01:49am and 02:45am UTC
Jun 24, 12:49 CEST
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019
Resolved - This incident has been resolved.
Jun 19, 23:36 CEST
Update - We do confirm, it's a major peering issue.
Jun 19, 22:43 CEST
Monitoring - It seems to be a network issue. Back to normal since 08:20pm We are still investigating (with our PSP and hosting provider).
Jun 19, 22:34 CEST
Investigating - We noticed at 07:20pm (UTC) an incident of 7 minutes on PSP brick that impacted PAYINS and PreAuths and once again since 07:42 (ongoing). You might have high refusal rates for cards payments.
• Who were affected: Anyone on PRODUCTION environment.
• Date: From 07:20pm to 07:27pm UTC and since 07:43 UTC
Jun 19, 21:59 CEST
Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019
Resolved - • Issue: You might have had some timeouts or long response times on the API calls: POST /transfers and /payins/card/direct. This was due to the request optimisation module.
• Who is affected: Anyone on PRODUCTION environment
• Date: From 10:30am UTC to 10:43am UTC
Jun 12, 14:37 CEST
Jun 11, 2019
Resolved - This incident has been resolved.
Jun 11, 14:02 CEST
Investigating - • Issue: The SWIFT service that manages the BIC currently has a disturbance. You may receive an HTTP 504 error on the API call POST /BankAccounts/IBAN (IBAN BankAccount creation)
• Who were affected: Anyone on PRODUCTION environment.
• Date: From 08:17am UTC
Jun 11, 10:41 CEST