Resolved -
You may have experienced errors "PSP technical error" on payments between 11:00pm and 0:00am UTC. These disturbances were due to an issue between our PSP component and acquiring banks. This issue is now resolved.
• Who were affected: Anyone on the PRODUCTION environment.
Jan 14, 10:47 CET
Resolved -
This incident has been resolved.
Jan 11, 15:10 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 11, 14:24 CET
Investigating -
You may experience "PSP Technical Error" errors on payments since 11:30am UTC. These disturbances are due to an issue with our PSP component. Investigations are ongoing on our PSP side, we will keep you informed.
• Who are affected: Anyone on the PRODUCTION environment.
Jan 11, 14:10 CET
Resolved -
This incident has been resolved.
Jan 6, 10:09 CET
Investigating -
• Issue: You might encounter some "Authentication not available: do not benefit from liability shift " or "Secure mode: The card is not compatible with 3DS" errors on card transactions made with 3DS. We are investigating.
• Who were affected: Anyone on the SANDBOX environment.
Jan 5, 16:16 CET