Mangopay Api Status

Mangopay.com API

All Systems Operational

Production Operational

MANGOPAY Production API Operational

MANGOPAY Production Dashboard Operational

MANGOPAY Reporting Operational

MANGOPAY Documentation Operational

Hosting service Operational

SWIFT brick Operational

PSP brick Operational

Sandbox Operational

MANGOPAY Sandbox API Operational

MANGOPAY Sandbox Dashboard Operational

MANGOPAY Test Cards on Sandbox environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 15, 2019

[Production] Disturbance on API calls

Resolved - This incident has been resolved.
Oct 15, 01:25 CEST

Update - We are continuing to monitor for any further issues.
Oct 14, 15:53 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 15:53 CEST

Investigating - • Issue: You might be facing some errors (code: 500) or slow responses on your API calls, , in particular for transfer API calls since 01:21pm UTC. It is due to a database issue, and we are currently investigating.
• Who is affected: Anyone on the PRODUCTION environment.
Oct 14, 15:50 CEST

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

[Production] Disturbance on 3D secure payments

Resolved - This incident has been resolved.
Oct 3, 00:12 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 18:56 CEST

Update - We are continuing to investigate this issue.
Oct 2, 18:27 CEST

Update - We are continuing to investigate this issue.
Oct 2, 15:59 CEST

Investigating - The issue occure again since 1:51pm UTC. We are investigating.
Oct 2, 15:59 CEST

Monitoring - • Issue: We experienced issues with the 3DS brick. You might have experienced some errors and slowness on 3DSecure service on PRODUCTION between 11:52am and 12:22am UTC. It is now resolved and we are monitoring.
• Who were affected: Anyone on the PRODUCTION environment.
Oct 2, 15:00 CEST

Oct 2, 2019

[PRODUCTION] Disturbance on payments (PSP brick)

Resolved - This incident has been resolved.
Oct 2, 10:08 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 16:06 CEST

Investigating - • Issue: We experienced issues with the PSP brick. You might have some errors on payins on PRODUCTION since 12:45pm UTC.
• Who were affected: Anyone on the PRODUCTION environment.
Oct 1, 15:43 CEST

Oct 1, 2019

[Production] Disturbance on BankAccount registration

Resolved - • Issue: The SWIFT service that manages the BIC had a disturbance. You might have received an HTTP 504 error on the API call POST /BankAccounts/IBAN (IBAN BankAccount creation)
• Who were affected: Anyone on PRODUCTION environment.
• Date: Between 02:04pm and 02:18pm UTC
Oct 1, 16:36 CEST

[Production] Disturbance on 3D secure payments

Resolved - This incident has been resolved.
Oct 1, 15:44 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:05 CEST

Investigating - • Issue: We are experiencing issues with the 3DS brick. You might have some errors and slowness on 3DSecure service on PRODUCTION since 6:40am UTC. The investigation is ongoing.
• Who is affected: Anyone on the PRODUCTION environment.
Oct 1, 10:27 CEST