Monitoring - Remittance file that includes refunds from 06/04 have been reprocessed by our banking partner. End-users will be able to see their funds in their bank account in a couple of days.
Apr 22, 2024 - 08:34 UTC
Investigating - End-users may be experiencing delays in card refunds created on 06/04/24.
These delays are due to an issue of the remittance file from that day with our banking partners.
Who is affected: Anyone on the PRODUCTION environment. - Payin by cards - EUR
We are investigating and will keep you posted of any updates.
Apr 19, 2024 - 08:41 UTC
Production
Operational
90 days ago
100.0
% uptime
Today
Mangopay Production API
?
Operational
Mangopay Production Dashboard
?
Operational
Mangopay Reporting
?
Operational
Mangopay Documentation
?
Operational
Mangopay Hub
Operational
90 days ago
100.0
% uptime
Today
Fraud Prevention
Operational
Acquirers and payment methods
Operational
External Provider
?
Operational
Mangopay Payments
Operational
Sandbox
Operational
Mangopay Sandbox API
?
Operational
Mangopay Sandbox Dashboard
?
Operational
Mangopay Test Cards on Sandbox environment
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 28, 20:48 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 28, 20:37 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 28, 20:17 UTC
Investigating -
Platforms may notice a delay in succeeded payout notifications due to an operational anomaly detected within our system . Our technical team is actively investigating to determine the cause and work towards a swift resolution.
Apr 28, 19:36 UTC
Apr 27, 2024
No incidents reported.
Apr 26, 2024
No incidents reported.
Apr 25, 2024
No incidents reported.
Apr 24, 2024
No incidents reported.
Apr 23, 2024
No incidents reported.
Apr 22, 2024
Unresolved incident: [PRODUCTION/ Banking Partners] Delays in cards refunds created on 06/04.
Resolved -
This incident has been resolved.
Apr 18, 08:06 UTC
Investigating -
We are monitoring a disruption affecting MB Way. We are coordinating with the service provider for a resolution. Updates will be provided as available. Link to the incident - https://status.ppro.com/incidents/cl68kcy5rc2d
Apr 18, 07:37 UTC
Resolved -
We experienced a temporary disruption with our PSP provider Payline between 10:49 AM and 10:54 AM today. The issue has been promptly addressed. Thank you for your understanding.
Resolved -
This incident has been resolved.
Apr 16, 13:47 UTC
Investigating -
We are monitoring a disruption affecting MB Way. We are coordinating with the service provider for a resolution. Updates will be provided as available.