Payout Processing Disruption

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Apr 28, 2024 - 20:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2024 - 20:37 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 28, 2024 - 20:17 UTC

Investigating

Platforms may notice a delay in succeeded payout notifications due to an operational anomaly detected within our system . Our technical team is actively investigating to determine the cause and work towards a swift resolution.

Posted Apr 28, 2024 - 19:36 UTC

This incident affected: Production (Mangopay payments).