[Production] Disturbance on 3D secure payments

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Nov 29, 2019 - 13:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2019 - 10:17 UTC

Investigating

You might have some slowness and errors on 3DS transactions (Payins, PreAuths) since 09:02am UTC. This issue come from the 3DSecure authentication systems.

• Who is affected: Anyone on PRODUCTION environment.

Posted Nov 29, 2019 - 09:41 UTC