[Production] Slowness and timeouts on API calls

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Nov 26, 2018 - 17:19 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 26, 2018 - 15:11 UTC

Monitoring

• Issue: You might be having timeouts or slow replies on API calls . This was due to an infrastructure issue.
• Who is affected: Anyone on PRODUCTION environment
• Date: From 02:47pm UTC to 02:55pm UTC
• State: Back to normal, we are monitoring

Posted Nov 26, 2018 - 15:11 UTC

This incident affected: Production (Mangopay Production API).