A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2019 - 12:38 UTC
Update
It's a Cloudflare issue, Cloudflare is currently fixing the issue
Posted Jun 24, 2019 - 12:30 UTC
Update
We have put in place a temporary solution to reduce the ongoing peering anomalies but the incident is still on going. We keep you updated.
Posted Jun 24, 2019 - 12:05 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 24, 2019 - 11:06 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 24, 2019 - 11:04 UTC
Monitoring
You may have some problems when trying to access the API and the dashboard. This is due to a peering issue in Europe. We keep you update as soon as we get any news. • Who is affected: Anyone might be affected on PRODUCTION environment. • Date: From 10:35am UTC
Posted Jun 24, 2019 - 11:03 UTC
This incident affected: Production (Mangopay Production API, Mangopay Production Dashboard, Mangopay Reporting, Mangopay Documentation) and Sandbox (Mangopay Sandbox API, Mangopay Sandbox Dashboard).