[PRODUCTION] Disturbance in the API

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Jul 28, 2020 - 08:33 UTC

Identified

• You may be experiencing some 500 errors (Internal Server Error) on several API calls since 4:00am UTC this morning (on Transfers, PayIns and Refunds creation). These disturbances are due to an incident with our database. We are currently investigating to solve this issue.

• Who were affected: Anyone on the PRODUCTION environment.

Posted Jul 28, 2020 - 07:06 UTC

This incident affected: Production (Mangopay Production API, Mangopay Production Dashboard).