[Production] Disturbance on SEPA and BACS Direct Debit payments
Incident Report for Mangopay API
Resolved
This incident has been resolved.
Posted Mar 15, 2019 - 16:18 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2019 - 13:36 UTC
Investigating
• Our partner GoCardless is currently experiencing a outage on their services. You might get failures on mandate creation and Direct Debit Payins requests. The issue has been identified and we are investigating.
• Who is affected: Anyone might be affected on PRODUCTION environments using the direct debit payments with mandates.
• Date: From 1:53pm UTC.
Posted Mar 15, 2019 - 13:08 UTC
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