[PRODUCTION] Delay in Scheduled GBP Payouts

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 12:37 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 17, 2024 - 09:42 UTC

Investigating

You may be experiencing delays in receiving GBP payouts scheduled for 15 March 2024. These delays are due to an issue within our payment processing system. We are actively working towards a resolution, with all affected payouts planned to be processed on Monday. Updates will follow as we progress.

Who is affected: Anyone expecting GBP payouts on the PRODUCTION environment from 15 March 2024.

Posted Mar 17, 2024 - 09:41 UTC

This incident affected: Production (Mangopay Production API).