[Production] Disturbance on data synchronization

Incident Report for Mangopay API

Resolved

A fix has been deployed today, data should now be available.

Posted Jun 05, 2019 - 17:22 UTC

Identified

The cause of this disturbance has been identified, a fix is being prepared.
It should be deployed in the daytime

Posted Jun 04, 2019 - 08:45 UTC

Investigating

• Who is affected: Anyone on PRODUCTION environment.
• Date: From 06:30am UTC
• Issue: We are currently experiencing an issue with data synchronization for Reporting purpose.
Generated reports containing transaction or wallet data whose have been created / updated since 6.30 am may contain incorrect data.

Posted Jun 04, 2019 - 08:21 UTC

This incident affected: Production (Mangopay Reporting).