The error rate is back to normal following the implemented fix since 10:00 AM UTC.
This incident has been resolved.
Posted Nov 22, 2021 - 10:23 UTC
A fix has been implemented on our PSP side and we are monitoring the results.
Posted Nov 22, 2021 - 09:30 UTC
You may experience "PSP Technical Error" / 009199 and "User has not been redirected then the payment session has expired" / 02534 errors on payments since 04:00 AM UTC.
These disturbances are due to an issue with our PSP component.
• Who is affected: Anyone on the PRODUCTION environment. • Payment types affected: - Web / Card direct / Preauthorization - Ideal / Sofort - CB_VISA_MASTERCARD - MAESTRO/BCMC - EUR / GBP - All countries
Investigations are ongoing on our PSP side, we will keep you informed.