Following our communication on the 8th of March, we are now proceeding with the migration process and have better visibility into the timing of the maintenance windows.
The following maintenance windows will NO LONGER be required on their original dates, and the platform would be operational as usual on those dates:
- From Tuesday, March 21st 2023 24:00 to Wednesday, March 22nd 7:00am CET - From Thursday, March 23rd 2023 24:00 to Friday, March 24th 7:00am CET
We will however require to adjust the remaining maintenance windows plan in order to accommodate the rest of the process appropriately.
We will send more communication later this week as for the adjusted maintenance windows.
Please note that we will not apply any maintenance window without notifying you in advance.
If you have any questions or concerns please do not hesitate to reach out to our support team at support.mangopay.com or connect via the Hub.
We appreciate your patience and cooperation during this important process.
Regards, The Mangopay Team
Posted Mar 20, 2023 - 14:36 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 07, 2023 - 10:22 UTC
Scheduled
Dear customers,
As previously announced, we are now implementing some infrastructure changes to our production environment which is planned to take place in various time windows in the next few weeks. To manage expectations properly, and to contain any potential impact to our customers, we plan a few maintenance windows as per the full schedule available at the link below. Moreover, You can find more details about these operations by following that same link:
This maintenance message concerns the following time window:
- From Thursday, March 23rd 2023 24:00 to Friday, March 24th 7:00am CET (23rd 23:00 to 24th 6:00 AM UTC)
We have carefully chosen the time windows to be the least impacting in the day to the extent possible. During this maintenance window there will be full disruption to service.
To provide a seamless experience for your users we recommend that you schedule a maintenance window that informs of possible service disruptions.
Thank you for your understanding and for your continued support.
Best regards, MANGOPAY
Posted Mar 07, 2023 - 09:11 UTC
This scheduled maintenance affected: Production (Mangopay Production API, Mangopay Production Dashboard, Mangopay Reporting, Mangopay Documentation, Mangopay Hub).