[PRODUCTION] Disturbance on acquirer partner
Incident Report for Mangopay Api
You may have experienced "Bank technical error" / 04002 errors on payments between 17/11 22:00 PM UTC and 17/11 23:00 PM UTC.

These disturbances were due to an issue with the acquirer Credit Mutuel Arkea.

• Who was affected: Anyone on the PRODUCTION environment.
• Payment types affected:
- Web / Card direct / preauthorization
- EUR currency
- All countries

This incident is now resolved.
Posted Nov 18, 2021 - 08:22 UTC
This incident affected: Production (PSP brick).