Following the message and the cancellation of previous Maintenance periods on the 20th of March, we’d like to keep you posted as per below.
As communicated in recent updates, we are aiming to choose the right timing that works best for our customers from a traffic and business impact point of view.
As we get closer to the Easter festive season, which we know is a busy e-commerce shopping season for most of our customers, we prefer not to schedule any maintenance windows too close to these important dates nor within them.
As such, we have decided to RESCHEDULE any maintenance windows until after the 17th of April 2023.
As a result, the following maintenance windows will no longer be required on their original dates, and the platform will be operational as usual on those dates:
- From Monday, March 27th 2023 24:00 to Tuesday, March 28th 7:00am CET ( 27th 22:00 to 298th 5:00 AM UTC) - From Tuesday, March 28th 2023 24:00 to Wednesday, March 29th 7:00am CET ( 28th 22:00 to 29th 5:00 AM UTC) - From Wednesday, March 29th 2023 24:00 to Thursday, March 30th 7:00am CET ( 29th 22:00 to 30th 5:00 AM UTC)
Further communication will be shared as soon as possible, regarding the exact dates of the maintenance windows to be scheduled from the 17th of April and thereafter.
Please note as communicated previously, we will not apply any maintenance window without notifying you in advance.
If you have any questions or concerns, please do not hesitate to reach out to our support team at support@mangopay.com or connect via the Hub.
We appreciate your patience and continued support. The Mangopay Team
Posted Mar 24, 2023 - 13:06 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 07, 2023 - 10:22 UTC
Scheduled
Dear customers,
As previously announced, we are now implementing some infrastructure changes to our production environment which is planned to take place in various time windows in the next few weeks. To manage expectations properly, and to contain any potential impact to our customers, we plan a few maintenance windows as per the full schedule available at the link below. Moreover, You can find more details about these operations by following that same link:
This maintenance message concerns the following time window:
- From Monday, March 27th 2023 24:00 to Tuesday, March 28th 7:00am CEST ( 27th 22:00 to 28th 5:00 AM UTC)
We have carefully chosen the time windows to be the least impacting in the day to the extent possible. During this maintenance window there will be full disruption to service.
To provide a seamless experience for your users we recommend that you schedule a maintenance window that informs of possible service disruptions.
Thank you for your understanding and for your continued support.
Best regards, MANGOPAY
Posted Mar 07, 2023 - 10:00 UTC
This scheduled maintenance affected: Production (Mangopay Production API, Mangopay Production Dashboard, Mangopay Reporting, Mangopay Documentation, Mangopay Hub).