[Production/Sandbox] Global peering issue

Incident Report for Mangopay API

Resolved

it was a global issue with our DNS provider Cloudflare, Cloudflare has now resolved the incident.

Posted Jul 02, 2019 - 15:08 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 02, 2019 - 14:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 02, 2019 - 14:16 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 02, 2019 - 14:00 UTC

Update

You can get updates of the peering incident at the following site: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

Posted Jul 02, 2019 - 13:58 UTC

Investigating

You may have problems when you trying to access the API and the dashboard. This is due to a peering issue. We keep you update as soon as we get any news.
• Who is affected: Anyone might be affected on PRODUCTION and SANDBOX environment.
• Date: From 01:48pm UTC

Posted Jul 02, 2019 - 13:55 UTC

This incident affected: Production (Mangopay Production API, Mangopay Production Dashboard, Mangopay Documentation) and Sandbox (Mangopay Sandbox API, Mangopay Sandbox Dashboard).