[PRODUCTION] Disturbance on payments (PSP brick)

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Nov 30, 2019 - 11:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2019 - 15:14 UTC

Investigating

• Issue: We are experiencing connexion issues between autorisation servers and the PSP brick. You might have some slowness and errors on payins and PreAuthorizations on PRODUCTION since 02:00pm UTC.
• Who were affected: Anyone on the PRODUCTION environment.

Posted Nov 29, 2019 - 14:19 UTC