[Production] Desynchronization Reports (wallets and transactions)

Incident Report for Mangopay API

Resolved

The desynchronisation issue on the reporting tool is now fixed.

Posted Jun 19, 2018 - 12:41 UTC

Identified

• The reports containing wallets and transactions created on the 9th June, between 00h30 and 19h30 UTC do not provide any data.
This desynchronization is linked to the MANGOPAY migration to the new hosting service provider (http://status.mangopay.com/incidents/8137m2vlwjvb).
The data synchronisation is in progress.
• Who is affected: Anyone might be affected on PRODUCTION environment.

Posted Jun 11, 2018 - 09:40 UTC

This incident affected: Production (Mangopay Reporting).