A fix has been implemented and we are monitoring the results.
Posted 13 days ago. Sep 03, 2019 - 18:16 CEST
You might also have some errors "Generic Operation error" for the Payins and PreAuths calls following this issue.
Posted 13 days ago. Sep 03, 2019 - 17:42 CEST
• Issue: You might have some long response times on the API calls: POST /payins/card/direct and /preauthorizations/card/direct. This issue comes from the connection between the PSP brick and the acquiring bank's authorization server. We are investigating. • Who is affected: Anyone on PRODUCTION environment • Date: From 02:50pm UTC