[PRODUCTION] Incident on hook notifications

Incident Report for Mangopay API

Resolved

Issue has been fixed.

Posted Mar 26, 2019 - 08:09 UTC

Identified

Issues on notifications sending has come to an end at 7:36 AM (UTC)
Incident rootcause has been identified and will be handled quickly.
Unsent messages will be processed with a slight delay.

Posted Mar 26, 2019 - 07:49 UTC

Investigating

Some notifications may have been not sent to your servers from 7:17 AM (UTC):
- KYC notifications
- Transactions notifications

We are currently investigating.

Posted Mar 26, 2019 - 07:41 UTC

This incident affected: Production (Mangopay Production API).