[Production] Disturbance on 3D secure payments
Incident Report for Mangopay API
Resolved
This incident has been resolved.
Posted Oct 31, 2019 - 19:02 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2019 - 16:20 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 31, 2019 - 16:20 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 31, 2019 - 15:38 UTC
Monitoring
You might have faced some errors and slowness on 3DS transactions (Payins, PreAuths) since 13:57pm and 14:10pm UTC. This issue come from the 3DSecure authentication systems. It's now resolved, we are monitoring.
• Who is affected: Anyone on PRODUCTION environment.
Posted Oct 31, 2019 - 14:25 UTC
This incident affected: Production (3DSecure brick).
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