[Production] Disturbance on SEPA and BACS Direct Debit payments
Incident Report for Mangopay API
Resolved
This incident has been resolved.
Posted Jun 27, 2019 - 15:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 27, 2019 - 12:34 UTC
Update
You can get updates of the PSP incident at the following site: https://www.gocardless-status.com/
Posted Jun 27, 2019 - 12:23 UTC
Investigating
• Our partner GoCardless is currently experiencing a outage on their services. You might get failures on mandate creation and Direct Debit Payins requests. The issue has been identified and we are investigating.
• Who is affected: Anyone might be affected on PRODUCTION environments using the direct debit payments with mandates.
• Date: From 11:40am UTC.
Posted Jun 27, 2019 - 12:14 UTC
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