[Production] Slowness on Payins and PreAuths (PSP brick)

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Jul 05, 2019 - 14:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 05, 2019 - 13:14 UTC

Investigating

You might be facing slowness on PAYINS and PreAuths since 11:30am UTC. This issue seems to come from the PSP brick and impacts PAYINS and PreAuths. Our team is on it!

• Who is affected: Anyone on PRODUCTION environment.
• Date: Since 11:30am UTC

Posted Jul 05, 2019 - 12:42 UTC

This incident affected: Production (PSP brick).