[PRODUCTION] Disturbance on IDEAL payments

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted May 29, 2020 - 17:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2020 - 16:52 UTC

Investigating

• Issue: You might have some errors on payins with IDEAL mean of payment on PRODUCTION since 2:30pm UTC. This problem is due to an issue with the bank "Rabobank".We keep you informed.

Posted May 29, 2020 - 16:22 UTC