[PRODUCTION] Disturbance on 3D secure payments

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Sep 09, 2019 - 14:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 09, 2019 - 12:46 UTC

Investigating

• Issue: We experienced issues with the 3DS brick. You might have some slowness and 101304 errors on 3DSecure payins and pre-authorizations on PRODUCTION since 11:15am UTC.
• Who were affected: Anyone on the PRODUCTION environment.

Posted Sep 09, 2019 - 12:27 UTC

This incident affected: Production (PSP brick).