Our PSP has successfully migrated to a new Internet Service Provider.
Posted Oct 12, 2018 - 14:46 UTC
Monitoring
You may have recently experienced connection issue or slowness on different operations. This behaviour is due to one of our PSP Internet Service Providers which has been experiencing a degraded performance lately. To improve the response time, our PSP is using a second Internet Provider as backup and they plan to migrate to a better performing Internet Provider on 11 October 2018. We keep on monitoring the activity.
Posted Oct 02, 2018 - 09:08 UTC
Investigating
• We have noticed some slowness on operations (Direct, Web and PreAuthorized payin and Refund payin). You may be impacted. • Who is affected: Anyone may be affected on PRODUCTION environment. • Investigation is ongoing
Posted Oct 01, 2018 - 14:57 UTC
This incident affected: Production (Mangopay Production API).