[Production] Disturbance on API calls

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted Nov 06, 2019 - 17:01 UTC

Monitoring

The issue has been identified and fixed. We are monitoring

Posted Nov 06, 2019 - 11:28 UTC

Investigating

• Issue: You might be facing some errors (code: 500) or slow responses on your API calls, in particular for transfer API calls since 10:30am UTC. We are currently investigating.
• Who is affected: Anyone on the PRODUCTION environment

Posted Nov 06, 2019 - 10:44 UTC

This incident affected: Production (Mangopay Production API).