[Production] Report wallet balance and transactions desynchronization
Incident Report for Mangopay Api
- The fix has been deployed in the OCELOT release and the data synchronisation is in progress.
Please continue following this ticket to be updated when the synchronisation process will be completed.
Posted 3 months ago. Dec 29, 2017 - 10:26 CET
The reporting issue will be fixed both in the dashboard and in the API with the OCELOT release. It will be in production early December, please follow this ticket to be updated.
Posted 5 months ago. Nov 06, 2017 - 12:30 CET
• You may have some desynchronization on the report wallet and transactions. The received data may be incorrect or you may have some missing transactions.
The reports containing wallets and transactions created on the 16th October, between 8h40 and 10h20 UTC are impacted.
This desynchronization is linked to an incident our hosting service provider had on Monday, 16th October.
• Who is affected: Anyone might be affected on PRODUCTION environment.
Posted 5 months ago. Oct 18, 2017 - 13:48 CEST