• 2018-05-04 3:30pm UTC | Our monitoring team reported slowness on payins
• 2018-05-04 3:50pm UTC | The incident is identified: Major outage in all Europe for many Internet Providers. Our Hosting Service is directly affected.
• 2018-05-04 6:00pm UTC | The Internet Provider of our hosting service resolved the peering issue and the incident has been closed
The Internet provider of our hosting service had a major incident (issue in London).
Service during the incident:
End-users have difficulties to pay. Transactions fail or take a long time to get SUCCEEDED or FAILED status.