[Production] Disturbance on Payins and Preauths (PSP brick)
Incident Report for Mangopay API
Resolved
This incident has been resolved.
Posted Oct 31, 2019 - 19:02 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2019 - 16:19 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 31, 2019 - 15:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2019 - 13:19 UTC
Investigating
The issue is reoccuring since 10:28am UTC. We are investigating
Posted Oct 31, 2019 - 11:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2019 - 10:06 UTC
Investigating
• Issue: You might have some long response times on the payin calls (payins and preAuthorization). These slownesses are due to a network issue with our PSP brick. We are investigating.

• Who is affected: Anyone on PRODUCTION environment
• Date: From 07:40am UTC
Posted Oct 31, 2019 - 09:48 UTC
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