[PRODUCTION] Disturbance on BCMC payments (PSP brick)

Incident Report for Mangopay API

Resolved

This incident has been resolved.

Posted May 20, 2020 - 07:36 UTC

Update

Our teams as well as those of our partners are mobilized to solve this problem as soon as possible.

Posted May 19, 2020 - 17:30 UTC

Investigating

• Issue: We are experiencing issues with the PSP brick. You might have some errors “Transaction refused" on payins with BCMC mean of payment on PRODUCTION since 4:30am UTC in Belgium. We are investigating.

• Who were affected: Anyone on the PRODUCTION environment.

Posted May 18, 2020 - 12:21 UTC

This incident affected: Production (PSP brick).